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Survey Unfolds $50 Million Annual
Crisis Check101.com Poll Shows 30% of A Wake Up Call For All Businesses Atlanta,
GA–October 2, 2000;
As demand for professional workers continues to soar, a new survey confirms
a business problem that many have suspected — companies are failing to
effectively manage their billing and collections, resulting in millions
of dollars in lost profits. The
survey was conducted by Check101.com, a leader in online business and
consumer billing / payments service. Launching early in 2001, Check101.com
will enable real time monitoring and processing of bills and payments
online. The study shows that, on average, 30.15% of profits
"evaporate", due to postage, paper, plus the time, companies; especially
small firms spend on billing their customers. Conducted in July of 2000,
the survey was developed to identify the need for increased efficiencies
for the over 4 million businesses in the U.S. who bill services to their
clients. Check101.com
was developed by the Web development firm, MOS Systems, Inc., for Check101.com,
Inc., in response to the firm’s own need for new levels of control and
accountability for its increasingly mobile and disjointed workforce. Covering
roughly 300 billing managers working for 12 different companies, the survey
asked respondents to answer a total of 24 questions pertaining to the
way they use the Internet and their problems of billing and collections.
With an average industry-billing rate of $150 per hour for professional,
millions of dollars are at stake through errors in billing, delays in
collection of payments and write-offs. The results were astounding. Many
were too embarrassed to admit the size of the problem. The
news comes at a time when company earnings are down, as well as, employee
morale. This generally translates to poor customer service, which, in
turn nips at the bottom line. The survey shows that billing and collection
costs do not have to be quite so high — if billing and collections are
better automated. "We
can eliminate half of a company’s billing costs if we just get them to
process their bills online, instead of printing and mailing those bills,"
said Tom Psillas, President of Check101.com, Inc. "This survey shows that
companies need to begin addressing the size of this problem and move their
billing systems online, quickly. Their competitors are probably already
doing so." Studies
have shown that moving to online billing and payments processing is saving
businesses money every day. According to one study, offline processing
of bills and payments can cost small businesses as much as $4 per account
per month. Another study revealed that small businesses gain more than
6 hours and $700 monthly by billing and collecting payments online with
72% of users of an online billing system saving more time and money after
implementing the new system. Check101.com For
more information contact info@check101.com
or call Ming Chu Jugon at (770) 760-9468. ###
©
2000 Check101.com, Inc. All Rights Reserved.
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